At Lucky Movers and Packers, we are committed to protecting the privacy and security of our customer’s personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from our customers when they use our website or engage our moving and packing services.
Information We Collect
1.1 Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment details when you voluntarily provide them to us during the process of booking our services or contacting us for inquiries.
1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system. This information is collected through the use of cookies and other tracking technologies.
Use of Information
2.1 Providing Services: We use the personal information you provide to us to fulfill your requests for our moving and packing services. This includes arranging transportation, packing and unpacking your belongings, and providing customer support.
2.2 Communication: We may use your contact information to communicate with you regarding your booking, updates about our services, and respond to your inquiries or requests.
2.3 Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, newsletters, and information about our latest services or special deals. You have the option to opt-out of receiving marketing communications at any time.
Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as transportation companies, packing material suppliers, and payment processors. These third parties are obligated to handle your information securely and only use it for the purpose of providing the requested services.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights
You have the right to access, update, correct, and delete the personal information we hold about you. If you wish to exercise these rights or have any concerns about the handling of your personal information, please contact us using the information provided at the end of this Privacy Policy.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Lucky Movers and Packers
Address: 22 9th St- Deira, Dubai, UAE
Phone: 052 459 3735
Email: info@luckymoversandpackers.com
By using our website or engaging in our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
